Frequently asked questions
All the answers to your questions about Bob the mini dishwasher
ORDERS, PAYMENT AND DELIVERY
- Bob Classic and Minimalist are made ready for dispatch within approx. 15 working days.
- The Premium package is shipped within 3 working days.
At the moment you can only buy Bob online.
- Paypal
- Credit card
We will keep you informed about the delivery of your Bob, but in any case, Bob will not be returned to the factory in France.
The package will be deposited at a post office.
RETURN
OFFERS AT DAAN TECHNOLOGIES
- Bob Classic
- Bob Premium Package
- Bob Minimalist
- Bob Classic
- The Bob Premium package
- The Bob Minimalist
HOW TO INSTALL BOB
2 solutions :
- You can connect Bob to a conventional water supply, just like a normal dishwasher.
- You can choose to use his autonomous 3.9L water tank.
Like a coffee machine, from the front.
There is a sound alert when the water tank is full.
No, but our Bob Easywater Water inlet hose is available as an option on our website.
Yes, a 1.50 meter drain hose is included with your order when you purchase Bob.
Bob is equipped with a drain pump and a drain hose. You can put this drain hose directly in the sink, in a bucket or a jerry can.
Yes, thanks to the drain pump the water rises in the pipe up to 1m20.
The power cable supplied is 1.50m long
Yes, it is possible to lock your Bob with the Bob Lock anti-theft system. This lock is available as an option when you purchase Bob.
WASHING PRODUCT AND MAINTENANCE
As the Bob Cassettes are refillable, keep them. You will receive more information from us soon.
- Pop Cassette is for your dishes. It contains 30 cycles. It is an all-in-one detergent, so you don’t need to add salt or rinse aid.
- Rock’n’Roll Cassette cleans your bob thoroughly and removes scale to prevent damage so your bob lasts forever.
SPECIFICATIONS AND ADDITIONAL INFORMATION
Width: 34cm (13.4 inches)
Height: 49cm (19.3 inches)
Depth: 49cm (19.3 inches)
The door is 34 cm high (13 inches).
With the fully open door Bob measures 83 cm deep (32.7 inches).
The maximum size of the plates is 29 cm in diameter.
Yes, they can be placed in Bob.
According to the European standard, Bob is a 3 place settings dishwasher.
According to the usage, it is about the daily dishes of 2-3 people:
- 4-6 plates
- 4-6 glasses or 4-6 cups or 4-6 bowls
- a small stockpot or a small pan
- cutlery (knives, forks, spoons)
The EXPRESS cycle is very short (only 20 minutes), so you can launch several cycles throughout the day.
The knives, forks and spoons are placed in the cutlery module which can be positioned in different places of the main basket, according to your needs.
Yes, Bob is the first dishwasher to feature an automatic magnetic door opener at the end of the cycle.
This allows natural drying in a few minutes, without consuming energy.
Bob weighs 10kg.
Yes, Bob weighs only 10kg and has two handles on each side to carry it. You can take it with you everywhere, even on vacation!
Bob does not have a power button. If you want to switch him off, remove the power cable from the socket.
Switch him on again by plugging the power cable into a socket.
CONNECTIVITY
Bob is equipped with a Wi-Fi connection in order to add many features, such as personalization of the wash cycle.
No, Bob has its own buttons.
No, not for this first version of Bob.
Yes, and Bob will still work!
The different wash cycles, a menu to activate / deactivate the wifi, the water temperature, the duration, and many other features to come.
WARRANTY
We ensure Bob’s repairability for 10 years after the date of purchase, or 8 years after the legal warranty.
If you want to repair your Bob during the warranty period it will void the warranty. If after your intervention Bob no longer works, we will not be able to take charge of its repair free of charge.
ENERGY AND WATER CONSUMPTION
Bob only works on a 220-230V outlet, but it is possible to use it in motorhomes equipped with an inverter of at least 1000W.
4 amps, maximum power 1000W.
Bob uses 2.9 liters of water per Express cycle, which is 5 times less than washing by hand (15 liters for the same amount of dishes).
AMBASSADOR PROGRAMME
- Log in to your Daan Tech account
- Go to the Ambassador Programme section
- In the “New Sponsorship” tab, enter the email address of the person you want to sponsor so that they can benefit from a €20 discount on their pre-order of Bob the Mini Dishwasher.
- Press “Invite
Anyone who has already adopted a Bob can participate in the Ambassador Programme.
To exchange your earned Daan Coins into Euros, click on the ‘Wallet’ tab in the Ambassador section of your account and then on the ‘Request Cash Out’ button.
DAAN POSITIVE CYCLE
The Daan Positive Cycle is our promise to keep our ecological footprint as small as possible.
- Saving Water
- Fighting against Single-Use Plastic
- Manufacturing from Recycled Plastic
- Creating inclusive jobs in Europe
- Using sustainable Packaging Solutions
Under this link you will find all information about the Daan Positive Cycle:
Daan Positive Cycle