Frequently asked questions

Shipping starts from october 2020!

You can pay using PayPal or your credit card.

We are reviving a sector that no longer existed in France, we need to recreate a production line and hire people which takes a little time. But rest assured that we are doing our utmost to be productive and to deliver your Bob as soon as possible.

We will deliver your Bob in any case since first deliveries has started. In accordance with our Terms & Conditions you have a pay back period of 14 days from the delivery date of the product.

2 solutions :

1. You can choose to connect Bob to a water supply
2. You can choose to use his autonomous 4L water tank.

Like a coffee machine, from the front.

There is a sound alert when the water tank is full.

No, but our Bob easywater pip is available as an option on our website.

Yes, a 1.50 meter drain hose is included with your order when you purchase Bob.

Bob is equipped with a drain pump and a drain hose. You can put this drain hose directly in the sink, in a bucket or a jerry can.

Yes, thanks to the drain pump the water rises in the pipe up to 1m20.

1,50 meters.

Yes, it is possible to lock your Bob with the Bob Lock anti-theft system. This lock is available as an option when you purchase Bob.

We have created Bob cassette: The most effective all-in-one dishwasher detergent distribution system in the world.

To learn more: https://daan.tech/en/discover-bob-cassette/

You must use dishwasher detergent. DO NOT use dish soap! Otherwise it’s going to be foam party in the kitchen.

We recommend that you launch a maintenance cycle once every 90 cycles, using a rock’n’roll cassette.

To learn more: https://daan.tech/en/discover-bob-cassette/

Width: 34cm (13.4 inches)
Height: 49cm (19.3 inches)
Depth: 49cm (19.3 inches)

The door is 34 cm high (13 inches).

With the fully open door Bob measures 83 cm deep (32.7 inches).

The maximum size of the plates is 29 cm in diameter.

Yes, they can be placed in Bob.

According to the European standard, Bob is a 2 place settings dishwasher.

According to the usage, it is about the daily dishes of 2 people: 4 plates, 4 glasses, 2 cups, 2 bowls, a small saucepan, and cutlery (knives, forks, spoons).

The EXPRESS cycle is very short (only 20 minutes), so you can launch several cycles throughout the day.

The knives, forks and spoons are placed in the cutlery module which can be positioned in different places of the main basket, according to your needs.

Yes, Bob is the first dishwasher to feature an automatic magnetic door opener at the end of the cycle. This allows natural drying in a few minutes, without consuming energy.

Bob weighs 10kg.

Yes, it weighs only 10kg and has two handles on each side to carry it. You can take it with you everywhere, even on vacation!

Bob is equipped with a Wi-Fi connection in order to add many features, such as personalization of the wash cycle.

No, Bob has its own buttons.

No, not for this first version of Bob.

Yes, and Bob will still work!

The different wash cycles, a menu to activate / deactivate the wifi, the water temperature, the duration, and many other features to come.

We ensure Bob’s repairability for 10 years after the date of purchase, or 8 years after the legal warranty. In the event of a problem, we establish a technical diagnosis with you. The parts will be available on our website at cost price. You can repair your Bob yourself by opening it at the back very easily.

If you want to repair your Bob during the warranty period it will void the warranty. If after your intervention Bob no longer works, we will not be able to take charge of its repair free of charge.

Bob only works on a 220-230V outlet, but it is possible to use it in motorhomes equipped with an inverter of at least 1000W.

Bob consumes 0.35 kWh / cycle, energy class A.

4 amps, maximum power 1000W.

Bob uses 2.9 liters of water per Express cycle, which is 5 times less than washing by hand (15 liters for the same amount of dishes).