FREQUENTLY ASKED QUESTIONS
All the answers to your questions about Bob the mini dishwasher
PRE-ORDERS AND DELIVERY
Bob is being industrialized in our own factory in Vendée, France: The Daan Factory!
Production will start in summer 2020 and first deliveries will begin in October 2020.
To date, we have received over 6000 pre-orders. This is why all new pre-orders registered will be delivered from November 2020.
Yes! You can modify your order in My Account > My Orders.
- Change the color of your Bob’s door
- Change the color of your Bob’s body
- Add, modify or delete a personalized message on the back of your Bob
- Change your delivery address
- Change or add a phone number to ensure the proper delivery of your Bob
CAUTION: If you have pre-ordered several Bob, you will have to make the modifications for each Bob.
You have two options:
- Immediate secure payment by credit card (VISA, Mastercard)
- Payment in 3 installments (free of charge & secured by credit card)
This choice is proposed on the final checkout page.
We are reviving a sector that no longer existed in France, we need to recreate a production line and hire people which takes a little time. But rest assured that we are doing our utmost to be productive and to deliver Bob as quickly as possible.
We will deliver Bob in any case since his production starts this summer.
In accordance with our Terms & Conditions you have a pay back period of 14 days from the delivery date of the product.
Bob doesn’t travel outside of the EU, United Kingdom and Switzerland. We will keep you informed if this changes.
Bob is designed in 220-230 V. The manufacturing standards are also different. Another version of Bob will be developed soon for your country. Stay tuned!
We will keep informed of the departure of the first expeditions, but in any case the carrier will not return Bob to the factory, the package will be deposited in a post office.
You have 2 solutions:
- You can choose to connect Bob to a water supply like a traditional dishwasher
- You can choose to use its built-in water tank (working without water supply connection)
Like a coffee machine, from the front.
There is a sensor in the tank that alerts you by an audible signal when the tank is full.
A 1.50 meter long water inlet hose is available as an option from Bob’s product page.
Yes, a 1.50 meter drain hose is included in your order when you purchase Bob.
The drain hose measures approximately 1.50 meters.
Bob is equipped with a drain pump and a drain hose.
You can place this hose directly in the sink, in a bucket or jerry can, or in a waste water outlet.
The maximum height of the drain point is 1m20.
The power supply cable measures 1.50 meters.
Yes, it is possible to lock your Bob with the Daan Lock anti-theft system. This lock is sold as an option when you order Bob.
WASHING PRODUCT AND MAINTENANCE
Don’t use dishwasher tablets: on short cycles, they do not have time to dissolve.
Daan Tech will offer a special Bob washing product.
We recommend that you do an empty cycle once a month, and clean the heating disk with a damp cloth.
Width: 34cm (13.4 inches)
Height: 49cm (19.3 inches)
Depth: 49cm (19.3 inches)
The door is 34 cm high (13 inches).
With the fully open door Bob measures 83 cm deep (32.7 inches).
The maximum size of the plates is 29 cm in diameter.
Yes, they can be placed in Bob.
According to the European standard, Bob is a 2 place settings dishwasher.
According to the use, it is about the daily dishes of 2 people:
- 4 to 6 plates
- 4 to 6 glasses or 4 to 6 cups or 4 to 6 bowls
- 1 small saucepan or frying pan
- Knives, forks, spoons
The EXPRESS cycle being very short (only 20 minutes), you can launch several EXPRESS cycles throughout the day, and modify the basket configuration according to the type of dishes to be washed.
The knives, forks and spoons are placed in the cutlery module which can be positioned in different places of the main basket, according to your needs.
Bob is made from injected polypropylene, it is a recyclable material.
More than 50% of Bob’s parts come from recycled plastic.
Yes, Bob is the first dishwasher with an automatic door opening at the end of the cycle. This allows natural drying in minutes, without consuming energy.
Bob weighs 10kg.
Yes, Bob weighs only 10kg and has two handles on each side to carry it. You can take it everywhere with you, even on vacation!
Bob is equipped with an energy-efficient but extremely bright LED technology light disk to enhance your dishes and add flair to your kitchen.
The porthole is a guarantee of quality and transparency. You will be able to observe your dishes being washed.
For Express mode 20 min: 60°C.
According to your choice and the personalization of your cycle: from 30 to 70°C.
Bob is equipped with a Wi-Fi connection in order to add many features, such as personalization of the wash cycle.
No, Bob has his own buttons. You don’t need a smartphone.
No, not for this first version of Bob.
Yes, and Bob still works!
The different washing cycles, a menu to turn ON/OFF the Wi-Fi, the water temperature, the duration, and many other features to come.
WARRANTY AND REPAIRABILITY
Bob is subject to European guarantees: he is guaranteed for 2 years.
We provide Bob with repairability for 10 years after the date of purchase, which means 8 years after the legal warranty.
The parts of the machine will be available on our website at cost price (shipping not included). You can repair your Bob yourself by opening it at the back very easily.
If you want to repair your Bob during the warranty period it will make the warranty fail. If as a result of your intervention Bob does not work anymore we will not be able to take charge of his repair for free.
ENERGY AND WATER CONSUMPTION
Bob operates only in 220-230V, but it is possible to use it in motorhomes equipped with an inverter of at least 1000W.
Bob consumes 0.35 kWh/cycle, energy class A.
4 amps. Maximum power 1000W.
Bob consumes 2.9 liters of water per Express cycle, 5 times less than a hand wash (15 liters for the same amount of dishes).