Delivery
Delivery estimate
As soon as your package is dispatched, you will receive the tracking number for your order by e-mail to be kept informed of the correct delivery of your package.
France
After dispatch, the package is delivered by our partner Chronopost within 24 to 48 hours. In busy periods, delivery of the order can take up to 72 hours.
Europe
After shipment, the package is transported by our partner Chronopost then sent to another carrier in your country who will finalize the delivery. Delivery is generally made within 48 to 72 hours for countries bordering France. For countries not bordering France, the delivery of the order can take up to 7 working days.
Legal information
Daan Tech undertakes to deliver the products within a maximum of 15 working days after receipt of the order.
Delivery costs
France
Delivery is free for all orders over €49.90.
Other regions
Delivery is free for all orders over €49.90 (and equivalent in other currencies).
Taxes
United Kingdom
All prices are excluding VAT. Please note that due to Brexit VAT will be charged by customs. In case of non payment, the parcel will be returned to the sender.
Switzerland
All prices are excluding VAT. Taxes must be paid to the carrier DPD on delivery within 5 working days. In case of non payment, the parcel will be returned to the sender.
Return
In accordance with Articles L. 221-18 and following of the Consumer Code, you have a period of 14 days from receipt of the product ordered to exercise your right of withdrawal, without having to justify reasons or to pay a penalty.
To do this, contact our customer service at sav@daan.tech specifying your order number and your email address used when ordering.