🌈 Colorful Days – All the colors of Bob the eco-compact dishwasher at £319.90
Frequently asked questions
All the answers to your questions about Bob the mini dishwasher
ORDERS AND DELIVERY
When will be the first deliveries in Europe?
Shipping starts from october 2020!
How can I pay?
You can pay using PayPal or your credit card.
Why the delivery is so long?
We are reviving a sector that no longer existed in France, we need to recreate a production line and hire people which takes a little time. But rest assured that we are doing our utmost to be productive and to deliver your Bob as soon as possible.
What guarantee do I have to be delivered?
We will deliver your Bob in any case since first deliveries has started. In accordance with our Terms & Conditions you have a pay back period of 14 days from the delivery date of the product.
HOW TO INSTALL BOB
Do we have to connect Bob to a water supply?
2 solutions :
- You can choose to connect Bob to a water supply
- You can choose to use his autonomous 4L water tank.
How do you fill the tank?
Like a coffee machine, from the front.
How to know when the tank is full / empty?
There is a sound alert when the water tank is full.
Is the inlet hose supplied?
No, but our Bob easywater pip is available as an option on our website.
Is the water drain hose provided?
Yes, a 1.50 meter drain hose is included with your order when you purchase Bob.
How does Bob drain dirty water?
Bob is equipped with a drain pump and a drain hose. You can put this drain hose directly in the sink, in a bucket or a jerry can.
I do not want to put my Bob next to the sink but underneath. Will the water be evacuated?
Yes, thanks to the drain pump the water rises in the pipe up to 1m20.
What is the length of the power cable?
1,50 meters.
I want to secure my Bob. Is that possible?
Yes, it is possible to lock your Bob with the Bob Lock anti-theft system. This lock is available as an option when you purchase Bob.
WASHING PRODUCT AND MAINTENANCE
Which kind of detergent should I use with Bob?
We have created Bob cassette: The most effective all-in-one dishwasher detergent distribution system in the world.
To learn more: https://daan.tech/en/discover-bob-cassette/
You must use dishwasher detergent. DO NOT use dish soap! Otherwise it’s going to be foam party in the kitchen.
How to maintain Bob? The water from my home is very calcareous
We recommend that you launch a maintenance cycle once every 90 cycles, using a rock’n’roll cassette.
To learn more: https://daan.tech/en/discover-bob-cassette/
SPECIFICATIONS
What are the external dimensions of Bob?
Width: 34cm (13.4 inches)
Height: 49cm (19.3 inches)
Depth: 49cm (19.3 inches)
The door is 34 cm high (13 inches).
With the fully open door Bob measures 83 cm deep (32.7 inches).
What is the maximum diameter of plates that can be put in Bob?
The maximum size of the plates is 29 cm in diameter.
Can we put pots or pans inside Bob?
Yes, they can be placed in Bob.
What is the capacity of Bob?
According to the European standard, Bob is a 2 place settings dishwasher.
According to the usage, it is about the daily dishes of 2 people: 4 plates, 4 glasses, 2 cups, 2 bowls, a small saucepan, and cutlery (knives, forks, spoons).
The EXPRESS cycle is very short (only 20 minutes), so you can launch several cycles throughout the day.
Where are the knives, forks and spoons placed?
The knives, forks and spoons are placed in the cutlery module which can be positioned in different places of the main basket, according to your needs.
What materials are used for Bob? Are they recyclable?
Bob is injected with polypropylene, it is a recyclable plastic material.
Over 50% of Bob’s parts come from recycled plastics.
Does Bob dry the dishes?
Yes, Bob is the first dishwasher to feature an automatic magnetic door opener at the end of the cycle. This allows natural drying in a few minutes, without consuming energy.
How much does Bob weigh?
Bob weighs 10kg.
Is Bob transportable?
Yes, it weighs only 10kg and has two handles on each side to carry it. You can take it with you everywhere, even on vacation!
Can I see the inside of Bob when he is working? What is the point of the porthole?
Bob is equipped with a light disc with energy-efficient LED technology, but extremely bright, to enhance your dishes and set the mood in your kitchen.
The porthole is a guarantee of quality and transparency. You will be able to observe your dishes being washed.
How much does the water heat inside Bob?
For the 20 min Express mode: 65°C.
According to your choice and the customization of your mode: from 30 to 70 ° C.
CONNECTIVITY
What is Bob's Wi-Fi used for?
Bob is equipped with a Wi-Fi connection in order to add many features, such as personalization of the wash cycle.
Do I have to have a smartphone to be able to launch Bob?
No, Bob has its own buttons.
Can Bob be connected with a connected speaker?
No, not for this first version of Bob.
Can we cut the Wi-Fi connection?
Yes, and Bob will still work!
What information is displayed on Bob's screen?
The different wash cycles, a menu to activate / deactivate the wifi, the water temperature, the duration, and many other features to come.
WARRANTY
How long is Bob's warranty?
Bob is subject to European guarantees: it is guaranteed for 2 years.
If there is a problem we do a remote diagnosis. We provide free repair and reshipment of Bob.
What happens after the 2 years?
We ensure Bob’s repairability for 10 years after the date of purchase, or 8 years after the legal warranty. In the event of a problem, we establish a technical diagnosis with you. The parts will be available on our website at cost price. You can repair your Bob yourself by opening it at the back very easily.
Can I open and repair my Bob myself within the first two years?
If you want to repair your Bob during the warranty period it will void the warranty. If after your intervention Bob no longer works, we will not be able to take charge of its repair free of charge.
USE
I have a campervan or converted truck, can I use Bob?
Bob only works on a 220-230V outlet, but it is possible to use it in motorhomes equipped with an inverter of at least 1000W.
What is its energy consumption?
Bob consumes 0.35 kWh / cycle, energy class A.
What is its amperage?
4 amps, maximum power 1000W.
How many liters of water does Bob consume?
Bob uses 2.9 liters of water per Express cycle, which is 5 times less than washing by hand (15 liters for the same amount of dishes).